Dear Sir,
Reg:- broadband 0522-2303181 plan 299 combo converted into 750 plus unlimited
I am very much fed up from the behavior of staff of Gomti Nagar exchange, specially SDO Mr M.S. Verma & Mr. Bhuvendra Kumar.
Phone remains always out of order and no complaint is heard by SDO and customer care.
Further, I had given application on 28-06 to SDO Gomti Nagar to change my plan from 299 combo to 750 plus unlimited. And after confirmation from SDO Gomti Nagar & Mr. Bhuvendra Kumar, as well as from customer care, on 7-07, I started to use it.
Now Mr. Bhuvendra Kumar says that plan is backed due to server problem. SDO Mr. M.S. Verma who is most hopeless employee of your department and Mr. Bhuvendra Kumar are not in a position to give satisfactory answers.
Under the circumstances and due to the behavior of SDO Gomti Nagar, I request you to kindly disconnect my connection. And I, will not further be responsible for any billing.
If a restrict action is not taken against SDO Gomti Nagar and Mr. Bhuvendra Kumar, then I will reluctantly be compelled to complain to Ministry of Communication and register a case in Consumer forum.
I hope for a favourable reply.
Your faithfully,
P.K. Sadhwani
Vijay Khand,
Gomti Nagar,
Lucknow.
Contact no:- 9415764318
0 comments