Ref: I) Work Order No-UTP/N/GG/PE/07-08/0261, date-30/08.
II) Broadband Regn No- UTP/BB/H9/07-08/0270, date- 03/09.
I would like to inform you that, I applied for Broadband Connection with SULAB-IIB on 30/08 and Uttarpara Exchange provided me (Type-SULAB-IIB) on 31/08 vide Telephone No – 26640108, my telephone connection (SULAB-IIB) is useable only for Broadband but the BB facility has not yet been provided to me till now. Calcutta Telephones advertised for Broadband Connection will be provided within maximum limit of three weeks.
I met with JTO (Broadband) & DEE (Int)/UTP Exchange for several times. As per their version the Connection of Broadband is stopped till April, but, if that is the fact, then how the Connection for Broadband has been given from UTP Exchange on 25/08? Beside, if the Connection is stopped from Apr-07, why I have been served with SULAB-IIB (No-26640108) Connection excluding Broadband and the bill for the same has been paid from my pocket (Rs. )?
However, it is further requested to extend Broadband facility immediately to my phone, otherwise please arrange to stop issue of telephone bill until the said Connection is given.
Thanking you anticipation.
Dated: Yours faithfully,
(SUBRATA BOSE)
6/1, Dargatala Ghat Lane,
Retreat Appartment, Flat-1/B,
Ground floor, Po: - Bhadrakali,
Dist: - Hooghly, Pin: - 712232.
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