BSNL Broadband
Internet not working frm nearl a month

I have give a complaint tht my internet is not working on 19-09-09 to the visakhapatnam bsnl authorities

whenever i try to call up the local bsnl authorities all they say do is give me another number and ask me to call them and this chain continues but nobody takes responsiblity and this saaga has been continuing from the past 25 days

is this how govt organisations always work dont they have a minimum responsibility towards their work..?

landline num:08912727575

my mobile:9959695679