BSNL Broad Band
Excessive bill in a particular month

To,

The Account officer (TR – III)

O/o GMTD

BSNL, BSNL Bhavan

Vellayittambalam, Kollam . 691012

Sir

Sub: Excessive bill generated in the broad band – during December

Ref: i. Con. No.105149, Bill No. 19039231

ii. My earlier complaint registered on 21.1.2008

With reference to the my earlier complaint, I may inform you that, I have not received any reply from your side so far.

Further on inspecting the service records, it has been found that on the following dates, it was used very hugely. Kindly refer the enclosures which I had taken from the BSNL site.

a. 8.11.2007 the usage time is 2.03 AM onwards – appro: 15.75 lakhs kilo bytes (1.50 GB)

b. 2.11.2007 the usage time is 1.49 AM onwards – appro: 21.27 lakhs kilo bytes (2.2 GB)

c. 6.1.2008 the usage time is 23.13AM onwards – appro: 8.50 lakhs kilo bytes (0.8 GB)

I request you to, kindly trace it out, who had used this, during the above mentioned dates

Hope you will do the needful at the earliest.

Thanking You

Yours faithfully

Place: Kollam

Date: 21.2.2008