Our Internet connection is not working since 6 Days, we had been calling BSNL Call centre right from day 1 and only reply we are getting is that someone from BSNL would be send for attending the problem. And sometimes Call centre associates are not giving any proper reply and disconnecting the line. And most of the time we need to hold the line for half an hour for some associate to attend to us. This is poor service rendered by BSNL call centre. Till now nobody have been send to attend for the said problem. Some higher official must take some initiative and stringent measures need to be taken in order to curtail these problem and ensure that this doesnot happen again.
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