BSNL Broadband
Invalid username, password

Hai,

i have bsnl broadband connection in my pc

it is working but when i log on dataone.in to view my usage details it gives "invaild portal id & password.

so i cannot see details & i am getting more bill

my broadband connection is limited

without knowing details how i analyze that how much mb i am using

when i contact to regional bsnl office they are not telling my correct portalid &password

can i change my portalid?

please tell me solution