Hi, I have opted for BSNL broadband connection 2 weeks ago. from the day one I have problem in connect to Internet. My telephone number is 08023470847 and complaint number is 23080515. It was given around 22nd August. Even after calling customer care every day I get Irresponsible respone saying that SNR is low thats why u have a problem and it has been forwarded to the local exchange.
One more thing is that even after specifying the alternate communication number. These people insist us to use only bsnl. Where as this connection is oppted only for Internet purpose. and the person who calling back also wants us to attend the connection which is connected to PC. As of now there is so less SNR allocated and after connecting the parallel phone there is no link at all.
Can some body help me how to get through situation. I think in the next 10 days I will receive my bill of 750 Rs. where as I have not been served properly for.
Why should a consmer go behind these people, do these people think that the consumer doen't have any work to or not.
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