I had registered an application for new broad band connection under Regd No: DDR/BB/HG/07-08/0349 dated 17/03/08 and paid Rs 500/- at BSNL’s 264 Jessore Road, Kolkata office.
My telephone no : 033-2548-1976 in the name of RITA BOSE
This was supposed to execute by o/o Area manager DUMDUM
Today is 16th. April and there is no connection made by the BSNL after one month!!!
Is it not amazing that one month is not a big issue for BSNL?
I had made complaints to couple of authorities of BSNL over telephone and got only some bureaucratic answers. No real help. BSNL can make customers wait for months, but we are very small and can not. Under such situation I have finally got a connection from VSNL (Tata) paying Rs 998 for 100 hours last week.
May I now get back the refund from BSNL of Rs 500/- that I had paid already?
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