Namskar,
my name is vineet kumar sharma. I am staying at 101 shree arvinda road, neel kantha apartments, 4th floor, flat no 401, salkia, Howrah-711106, west bengal, India.
i hold a bsnl connection for more than 2-3 years number being 03326757725. For past 3-4 months my phone is dead. however my broad band, which is linked with this phone number is working but in a wierd way.
but there is a problem which is there, after every 15-20 mins the link gets disconnected. For this i have sent end number of emails and i have personally visited the local office number of times.
these people are of no help. they don't pick up the phone, they dont reply to teh email complaints, their numbers are provided on the website but no body responds. and in case by mistake if somebody picks up the phone, he or she says "it is not my department i cant help". and the line is disconnected.
i mean i am paying them total monthly charge through my bank month on month without delay, then why will i not get a proper service, for which i am paying them.
if u delay the payments they disconnect the line immediately, which they have done in past. but what kind of service is this. if i am on internet most of the time i can't connect through my land line i have to connect through my broad band service. at times it works perfectly but at times it wil make you cry.
please help me as in how can i get somebody repair my modem and my line to get a un interrupted service from BSNL.
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