Dear Sir,
Please note that I have recently taken an unlimited broadband connection from BSNL, Calcutta TD Circle having phone no. 26273958 in the name of my son Sourish Sanyal, Ramrajatala Station Road, Howrah-711 104. My son and I have tried several times to connect this broadband connection, but we have failed to connect. An error prompt '676' is showing when we are trying to connect. Would kindly look into the matter and solve this problem? You will surely admit that it is unethical on your part to demand a rent for the connection when you cannot provide the service. Would you exempt the rental for the period one can not connect broadband connection? Please reply immediately.
- Amar Nath Sanyal
Ramrajatala Station Road, Howrah-4.
033-26270411/9433768642
Date: 12-04
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