Inconsumercomplaints.com » Miscellaneous » Review / complaint: BSNL - Broadband | News #147049

BSNL
Broadband

I am a customer of Broadband 750 plan with the telephone no 04862-243736

I am writing this mail in order to see if there is anyone in BSNL who cares about this customer. First of all, i am being given a huge bill of 4000 rupees for broadband which is for the past 4 months. You guys never billed me before.. and when i asked him for a split bill or something like that he said you are helpless.. i asked him to show me at least one point where he is helpful, he extended my bill to 7th of July.. That was the first story. Please not that in all previous months i went to your customer service located at Thodupuzha asking where is my bill.. again a F**ing group of helpless fellows.. there..

Now, i asked for a plan change.. they said i will happen by July 1st. Its never happend.. its never happened on 2nd.. so i called your broadband helpline..No response there.. then i called 1500.. i got a guy who just answered me for the sake of answering.. answered me he is helpless.. and gave me this no to call..197. i called 197 then gave me the no 229068.. accounts office in Thodupuzha.. for info.. i called them. someone picked up.. she was not at all listening to me.. i explained once my issues.. she again asked me what is it.. it sucks.. to explain again and again.. If it was in my office, it is a cause of termination of employment.. They spoke to me as if they dont know what is BSNL broadband and gave me this no 229068.. i called this no... they were also helplesss. they gave me again another no.. 225422.. i called this and luckily there was no dial tone at all.. so no more numbers..

Please dont spoil the name of our Country. Change your name to something like HELPLESS TELECOM...

I am pretty sure that you would also be helpless here..

It is just to inform you that i am quiting all of the BSNL services as soon as i get another one.

I dont want you to help you out or resolve my isssues.

Thank you very much for you services. I will pay your bills.. Then bye bye...

Take care.


Company: BSNL

Country: India

Category: Miscellaneous

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