Inconsumercomplaints.com » Miscellaneous » Review / complaint: Bsnl CellOne Mobile - Unable to receive Sms from south Africa | News #153455

Bsnl CellOne Mobile
Unable to receive Sms from south Africa

Hello,

Iam Ramakrishnan, my Mobile no 9445390062, postpaid (525) plan.

The problem is iam able to send Sms to south africa but iam unable to receive sms from south africa, complaint already lodged with Bsnl chennai, they say that there is no problem at their end.

I wrote to vodacom the cellular service provider in south africa and told the same, they have given me a reply which is as follows

Thank you for your query to Vodacom.

Please be advised that SMS messages to your number from Vodacom cannot be delivered because there is no inter-network agreement between BSNL India and Vodacom South Africa for SMS messages and the message delivery is being blocked by your Network.

Kindly contact your networks customer care and advise them that you wish to receive messages from Vodacom.

Alternatively we do have inter-network agreements with the below listed networks in India, should you wish to use one of them for your messages to and from South Africa.

BHARTI CELLULAR AIRTEL - RAJASTHAN

BHARTI CELLULAR AIRTEL - TAMILNADU

BHARTI CELLULAR AIRTEL - UTTAR PRADESH WEST

BHARTI CELLULAR AIRTEL-CHENNAI

BHARTI HEXACOM (OASIS)

BPL MOBILE

HUTCHISON ESSAR LIMITED - MAHARASHTRA

HUTCHISON ESSAR MOBILE SERVICES LIMITED

IDEA CELLULAR - MAHARASHTRA

IDEA CELLULAR - RAJASTHAN

IDEA CELLULAR LTD - ANDHRA PRADESH

RELIANCE TELECOM

SPICE COMMUNICATIONS

SPICE COMMUNICATIONS

VODAFONE ESSAR GUJARAT LTD

VODAFONE ESSAR LIMITED

VODAFONE ESSAR CELLULAR LIMITED - TAMIL NADU

VODAFONE ESSAR CELLULAR LIMITED.

VODAFONE ESSAR EAST LTD

Requesting you to do the needful and solve this problem at the earliest so that iam able to receive sms from South africa.

I would appreciate if you could give me a call or mail me once the problem is rectified.

With Warm Regards

B.Ramakrishnan


Company: Bsnl CellOne Mobile

Country: India

Category: Miscellaneous

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