Inconsumercomplaints.com » Miscellaneous » Review / complaint: BSNL DataOne Broadband 500C - Charge technique used for Unlimited use during night | News #153783

BSNL DataOne Broadband 500C
Charge technique used for Unlimited use during night

Hi,

I have recently taken the 500C plan from BSNL DataOne.

the give the facility of unlimited night usage from 2 am to 8 am, apart from the 1.5 gb for the rest of the day for the whole month.

now, i had logged on 1:58:xx am on day, and used the connection for about 3 hours.

when i checked my charge details, i saw that the whole of the charge being billed as outside the 2 am to 8 am time span! and i have to pay for it!

it means that they log the login time and then the amouont of time one is logged in for that session, even if one goes into the free time.

now i suppose that is a very wrong kind of charging. just because my computer, s clock was 2 mins faster that that of BSNL's, and i had accidentally logged in 2 mins before their free time, doesnot give them the right to charge me for the next 2~3 hours even if it is actually 2 mins that chould be chargeable.

please post your comments on this.


Company: BSNL DataOne Broadband 500C

Country: India

Category: Miscellaneous

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