I have been a subscriber of BSNL DataOne Broadband for a couple of years. I recently shifted to another location and requested BSNL to transfer their services to the new address. I have been provided with a new landline number (Guwahati 2203566 under their Zoo Road jurisdiction). Ever since this new number was provided to me about a month ago, I have been/am having nightmares in transacting business throught the Internet due to frequent link failure. My complaints to all concerned in BSNL within my area have yeilded no positive results. No one in BSNL seems to know what to do.
If this is the 'broadband' service BSNL boasts of, I would advise new subscribers to look before they leap and take their offer with a pinch of salt.
Hope the higher ups in BSNL are 'listening' and take appropriate action to alleviate the problems of their customers promptly and efficiently.
Utpal Barsaikia
Flat # 404, Prarthana Apartment
Sundarpur
RGB Road (Formerly Zoo Road)
Guwahati-781005
Assam.
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