BSNL BROAD BAND NO -033 25321718 WAS NOT WORKING SATISFACTORILY FOR LAST ABOVE 4 MONTHS.THE DEFECTS WAS THAT BROADBAND LINK WAS AVAILABLE AFTER 1/2/3/4 HOURS.THE BROADBAND HAS NOT BEEN WORKING AT ALL (LINK NOT AVAILABLE) SINCE 12-10.WHEN WE LODGE A COMPLAINT THEY REPLY BY SMS THAT YOUR CIRCUT HAS BEEN RESTORED.WHILE THE FACT IS I AM NOT GETTING CONNECTION.WE LODGE A WRITTEN COMPLAINT ON 14-10 WITH SDOP (S) BROADBAND SECTION COSSIPORE TELEPHONE EXCHANGE KOLKATA-700002.I RECIVED NO RESPONSE FROM THEIR OFFICE.I LODGE COMPLAINT ON 22-10 WITH AREA MANAGER NORTH 11 BHUPENDRA BOSE AVENUE KOLKATA-700004 I HAVE NOT YET RECEIPT ANY RESPONSE FROM THEM.I FEEL THAT THERE MIGHT BE SOMETHING WRONG IN TELEPHONE LINE AND /OR OTHER ACCESSORIES RELATING TO BROADBAND.THEY ARE NOT CARING TO SOLVE CUSTOMER PROBLEMS.NOW PLEASE LET ME KNOW WHAT CAN I DO. I AM FEELING HELPLESS AT THIS STAGE.
ANTICIPATING YOUR EARLY RESPONSE
0 comments