Dear Sir,
1. I found BSNL service for broad band is very unprofessional.
2. I have deposited Rs. 1200 for new BSNL broad band coonection in June against my telephone number (0132) 2712645. I have received a message from BSNL office to collect modem from their office after a long wait of period 9 months. I collected Modem from BSNL office on 01.4.08. After two days they have intimated my login ID and password.
3. Today it is twelve days passed but they have not given link to my connection. Number of complains have been made through personnel visit and telephone to the BSNL office. They are noting down the complain every day but after that no responce from their side. Their is nobody to listen. I think it is the duty of BSNL office to get installed the new Broard band connection and confirm. Not a single person have made a visit to my residence for my B/B connection.
4. I am residing in Saharanpur (U.P.). My office working hour is 0900 A.M. to 0600 P.M. It is very difficult for me to come out from during my working hours and stand in front of BSNL office. I will be highly obliged If you guide me for getting my connection. The LAST OPTION WOULD BE TO SURRENDER BSNL SERVICE AND GO FOR PRIVATE CO.
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