My telephone number 23437855 is dead since two weeks. For each time I lodge a complaint iand I get a new docket number every time without rectifying the phone. Some of the document numbers which i am recollected from my memory is as follows: 1040, 1150, 026..., & today 234. My understanding is that once the complaint is lodged until it is repaired the docket will not get cancled. Any change in this policy may Please be informed to me as i being a customer. I hope that that your good office will take action to rectifying the phone immediately. i am fed up with complaining every day and this makes me miserable and has become a curse to have a BSNL telephone connections. When so many private companies are attending the customer complaint on spot. I feel pity with your service and praying god to get the system corrected. I am writing this letter as a last resort for getting it corrected. I will be much pleased if you send an email to me in my address regarding the above subject.
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