To
Date: 04/07/09
The General Manager, BSNL
Kamrup Telecom District,
Panbazar, guwahati-781001
Sub: Prayer for refund of money deposited for connection of landline at my
residence at Kharghuli, Ghy-4.
Sir,
With due respect, I beg to inform you that having willing to get a broadband internet connection, I deposited an amount of Rs.500/- for a landline connection on 13/04/09 (receipt no 10106179088 dated: 14/04/09) accordingly an order is also issued to connect the telephone.
Painfully, I would like to inform you that for unknown reasons, in spite of repeated request, the O/o the S.D.O phones at Ambari, Ghy is failed to give me the service till date. I have visited the office more than eight days and requested the authority concerned, but in vain. Neither they give me the service nor do they inform the reason behind. Then I went to the Area Manager at Panbazar and requested him to look into the matter but no positive achievement is surfaced till today.
Being fed up of the irresponsible approach and behavior of the concerned offices, I am compelled to arrive at the decision to withdraw my appeal for landline connection and want to get back the money deposited for landline.
Now, I would like to request your honour to look into the matter and do the needful for refund of Rs.500 deposited for landline.
Thanking you
Yours truly,
(Mr. S. Bharali)
Bonkunwar Nagar
Kharghuli
Guwahati-781004
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