Bsnl, landline, nagpur
Landline phone dead for over a month

Sir,

I own the land line telephone number 0712 2554191. It comes in Bharat Nagar area, nagpur. My phone went dead in the 1st week of the last month. I lodged a complain at the fault centre vide complain number 55994, on dt 10-07- 09.Since then my phone has been lying dead, inspite of seceral request at the fault centre. Now the situation is such that they simply refuse to listen to our request any more. They now have the audacity to either bang the phone down or simply say it can not be attended now. We are a joint family and for our womenfolk the landline remains our main medium of communication. you can imagine how inconvenient it is to have a dead phone. This is indeed very shocking on the part of bsnl. How can the authority heading such a public utility organisation can afford to show such callous attitude towards its regular and faithful customer? No wonder. bsnl is loosing its landline users at such an alarming rate.

CAN I HOPE FOR EARLY REDRESSAL OF MY DEAD LANDLINE?

Ajay Kumre.

Nagpur.