Bsnl /landline phone
Phone is not working

DEAR SIR/MADAM,

MY BSNL PHONE (0172-2579280) IS NOT WORKING PROPERLY SINCE LAST THREE MONTHES.WE LODGED THE COMPLAINT MANY TIMES BUT USELESS. A LINEMAN CAME AND DONE HIS OFFICAL DUTY AND ASKED THAT FAULT IS FROM EXCHANGE.SINCE IT HE NEVER COME AND WE ARE PAYING HEAVY RENTAL BILL WITHOUT ANY USEAGES.

SO NOW PLS.SUGGEST WHAT CAN WE DO KNOW?