In acknowledging of your above mentioned notice, which was received on 11th March’09 through my parent at my permanent address, I do hereby like to state you few lines for your kind consideration and necessary action please.
That sir, as you mentioned the grounds against which you demanded the outstanding bill on behalf of your client, are not the valid and acceptable ground in my case. The clarifications of same mentioned bellow against your grounds :-
1. The availed mobile number (9435167989) is the changed number of 9435167654.
2. I clearly mentioned in my application against which the old number has been changed to 9435167989 that to issue me the corrected bill for which am liable for payment and to change the number and now also am agreeing for payment.
3. I was ready that time to pay the actual bill (not the incorrect bill) in due time, I have been contacted the authority SDE (T), Bokajan telephone Exchange, Bokajan and I have paid 1st and 2nd Bill (actual charges) with an application.
Now sir, if you go through the bills since inception, you will find that your client has charged me one unknown charges (one time charge), which could not clarify by the authority on my visit to the kind office (Bokajan). From that period while using the mobile no. 9435167654 I have stopped payment and till date waiting for the corrected bill due to wrong billing. The authority simply changed my used number 9435167654 to 9435167989 and also discontinued the service from that time, but not reviewed the incorrect bill so far so that I can pay the same. Error billing is not my fault and am not agreed to pay the late fee also. Later on I lost the SIM card (Disconnected) and also intimated to the local Police.
So sir, my kind request to you to please verify and justify the bills charged against me are reasonable or not. Because the one time charge, which come to know, now is for issuance of Silver Number (in decreasing order mobile no.) which was not my choice and I even don’t know the charges for same and not mentioned in neither in the form or nor seen in any advertisement for this product when I taken the connection. Am ready to pay the actual bill on receipt of corrected bill on installment basis if it comes more then Rs. - (two thousand) to your client.
Further sir, though I am unemployed, and am now working part time private job in different place, my corresponding address may kindly changed to below mentioned address so that I can also come in touch with your client for further action.
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