I am couster of bsnl prepaid card. accoding to scheme of bsnl there is one year validity with recharge of rs. 149.00. but after recharge of 149.00 scheme is not available to me. and dealer's 149 rs was deducted. coustemer care executive now tell that recharge should be done after including service tax. but according to msg from bsnl there is no such disclosure. afterwards i talked to bsnl coustemer care executive he told me to recharge with 164 rs for that scheme of one year.
i lost my 149 rs without any benefit.
to avail that scheme i have to recharge another 164 rs.
what should i do to solve this problem.
pls guid me and take necessary action.
my detail.
mobile no. 09426220692
location. gujarat rajkot
name hitesh r sureja
0 comments