I sincerely applied on the 9th Sept by submitting all necessary documents for a new connection with broad band, std and ISD. I was told by your agent to get all formalities done within three/four days. Till this day I am surprised with complete silence from your end. It seems, your company is not interested in providing me with your service or your processing is too long. Sir, I was a MTNL customer for last 8 yrs in Delhi and was enjoying it with full satisfaction. Me and my family was under the impression that Govts' services are always good for senior and disciplened people like us. I have been also told that, your company has already laid out lines in each of the flats here. So I expected a quick service. But, after settling in Gurgaon it seems that I should withdraw my application with you and contact other service provider to get immediate connection. Such dissapointing silence goes against any of Govts services.
My application Ref: No: 270, Dated 9/9/08 A/C No NTC/B/B
Agent: Ascent Poly Films (P) ltd., Gurgaon
My Adress: Park View City-1, Sohna Road, Flat: C-101, Gurgaon
Barun Kumar Pal
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