Bsnl pre paid
EXCESS AMOUNT DEDUCTION

I received prepaid credit of Rs225 from no 80257 on 07/12 at 09:23:51: AM and my account was valid till 06//01 Ref No 120514034.Before above recharging I had Rs.12.00 as balance credit from previous recharging on 12/11 (Ref no111741485). With ref. to my only 2 nos dialled calls on 08/12 at 19:57 hrs . for amounting Rs 0.90 and Rs 50.40only, I surprisingly observed that my balance as on 08/12 remain only Rs 90.00.it is very unfortunate and confusing. My mobile no is 09430456727. In this connection I some times get cross connection while receiving calls.

MAY PLEASE VERIFY ABOVE ISSUE.