Sir,
I am sandeep Kumar Srivastav address- Vill-Koili Purwa, Post- Mustafabad, dist-Bahraich. sir i rechareg my BSNL Prepaid cell fone no is 9453205198 I recharge my number amount of 195 and i got Rs 10.99 talk time. and one month (30 day) validity of GPRS use. I recharge my account on 09 may time 9:13 am, Reference No is 524671235. transfer mobile no which recharge my account is 9415112201 then i use GPRS free after 5 days date 13 may 09, my gprs service is deactivate from the service provider. When I call call center then inform me that your account is not recharge. your last recharge date is 29 april this information is provided by the Customer Care dated on 15 may 09, Time 10:15am provider name amit kumar. after that I try to inform him my problem but service provider company take no intrest my case. Plese tell me What I can do.
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Sandeep Kumar Srivastava
Vill- Koilipurwa
Post-Mustafabad
Dist-Bahraich
Uttar Pradesh
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