Today i have made 3 calls to my fathers cell no.9444119564, keeping 9444119564 along with my cell no. 9444262339, and the call is connected in my cell whereas the cell having the no.9444119564 was not at all ringing or connected. Rupees one has been deducted for each call from my no.9444262339 inspite of no connection to the other mobile. this has been going for the last three months that made me recharge often. I have made calls also to 9445118758, 04424404052, which have become waste. Corrective and preventive action must be immediately take apart from paying me back the amounts deducted so far and if not done at once that is 7 days from today i have no other option except to take up the matter with Appropriate forum. Also i tried to change my plan to 3* which is not getting materialised for the last 4 months and whenever talking to someone it often gets disconnected. Neither able to talk to the Customer care nor able to send SMS to 55365, as all are failed inspite of having a Balance of Rs.50/-. All the above problems have become a regular affair in BSNL, that it is only a cheating company in Cellular sector too apart from Land line and Broad Band Services. If all the above are not corrected, I will take up the matter with Appropriate Consumer Forum for claiming damages.
Thank You. Your Docket No is WEB/CO/93302291 dated
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