BSNL Prepaid Mobile
Poor net work

To

Bharat Sanchar Nigam Ltd.,

Celluler Services Division,

Excel Prepaid

Dear Sir,

I am a subscriber for your "Excel" prepaid services on my numbers 9417296827-33-34.

I am stated near dandi swami mandir, civil lines ludhiana . and Use your services mostly from there. And even after many complaints my problems are not getting solved.

1. Frequent Signal level too Low

2. Frequent call drops

These complaints have been given to BSNL customer complaint cell at the number 24365 (Toll Free) Dialable by cellphone.

Please solve my complaints in a resonable time period of 1 week as alredy more than 6 months have passed on record.

Please do the needful Immidietly or I will be compelled to move the Consumer Court with total cost and damages to be recovered from your company

Warm Regards

Hardeep kumar

738, patel nagar, civil lines ludhiana.141001

29/12