Dear Sir,
I am using BSNL prepaid mobile No. 9421637250. and was using caller tune in said no. On 06.08.2009 there are Rs.25/- deducted from my account. account for monthly charges for this facility, I agreed for that but again on 14.08.2009 same amount for same reason deducted. I had argument to customer care, then ur representitiv gave me third statement that there are Rs.25/- are deducted from ur account on 22.07.09. I have sms of amt deduction from 5670025 on these both dates. I want to know that as per cust care if balance is not deducted on both dates then why service provider team sent me this type of sms. For that reason I withdraw caller tune facility from my account. So please take favourable action to me and reverse my deducted amt. Rs.25/-. I will greatful to you.
Thanks / Regards.
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