Dear Sir,
I am user of BSNL Pune land line for more than 20 yrs. MyTel No is 25670565.
For past 6 months we are not getting telephone bills either thru post or BSNL. My tel no falls under Model colony exchange. When inquired with exchange it was given to under stand that responsibility of the distribution of bills has been given to the linemen of the area. when contacted linemen on the no provided by Model Colony exchange they tell us that they do not have bills, it will come thru post. When contacted post office they informed us that there is dispute between BSNL & Post dept. over delivery charges of the bills & there fore P&T dept no more delivering bills.
Whole Deccan Gymkhana Area bill distribution is in mess & I have been paying bill by personally going to exchange, collecting duplicate bill (Which does not have details) & paying at Model colony cash counter.
Nobody from BSNL Model colony could reply to this lapse & ineffiency on their part of work for which government pays them handsome salaryes. Replies from Linemen are always arrogent.
Can any body help the BSNL, Pune customers in getting bills on time???
Thank You,
Ganesh Gokhale,
Pune- 411004
(M.S.)
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