I am Mohammed Arshadullah with BSNL mobile No. 9440330457 in Andhra Pradesh under VENNELA PLUS plan. as per this plan, 250 SMS are free per calendar month. I am not able to know the free SMS balance in the calendar month but many of my friends get the service reply showing the free SMS balance for the calendar month under the same plan. In my phone there is no message counter option also. But it is the responsibility of the company to give information to its customers. It is really giving a headache for me. Even customer care is not able to solve my problem. I will be very thankful if my problem is solved at the earliest.
Thank You.
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