I, Ashish Dhawan was invited by the telecalling agents of Cambay holidays to collect a free holiday gift voucher. I had visited their noida office with my family on 4th july. There instead of giving me the free voucher they started to advertise about the comapny's various offers. Even after I insisted that I am not interested in any kind of membership they kept on offering me with lucrative offers. Finally I and my wife agreed to their offer of one year membership which they said would cost us Rs. 12878/- out of which we will receive a cash back of Rs. 8000/- within 30 days. The membership included a seven days holiday anywhere in India for four adults and two kids. it also included access to the cambay clubs throughout the year.
I was shocked after receiving the documents of the membership by post. It said that the membership is for 10 years and I will have to pay Rs. 101000/- and only after paying this amount I would receive a cash back of Rs. 8000/-. The document read that the membership is only for two adults and kids instead of four adults that was promised. It didnot mention anything about the cambay clubs membership.
After receiving the documents I called them up and also gave a complaint on mail, but they didnot reply back. After calling them after a week of written complaint they denied to give the cash back with very harsh words and also embarassed me on taking their membership. They also are not ready to cancel the membership and pay back the entire amount.
I am extremely depressed by their response and would seek consumer courts help to get my hard earned money back.
My Cambay member id: CFH0000001174
The receipt no. 1518
Regards,
Ashish Dhawan
O-306, AWHO, Vivek Vihar,
Sector 82, Noida05
Mobile: 9990800147
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