Dear Officer,
I am holding the Saving bank account in Hombe Gowda Nagar Branch and I approached the Branch Manager Mr. RAMADAS on 9th May at 11:00am to close my Canara Bank account (since I am extremely dissatisfied with the service). The branch manager denied to close my account and simply dumped me by saying it is already time to close the bank, the timing is over and I can close the account in any of branch. The branch Manager did not agree even after requesting him that it is urgent and I have come so far to do this task.
The Branch Manager did not show any respect to the customer and he is hardly concerned I am standing infront of him with the request.
I was extremely dissatisfied and I went to Canara Bank HAL III stage to close the account. The branch Manager is HAL III stage says there is no way that I can close the other branches account. Then, I called the Hombe Gowda Nagar Branch Manager Mr. Ramadas to check 'why did he dumped me by saying that I can close my account in any of the branch? '. Mr. Ramadas did not give me a proper reason he dropped the phone by saying "I told you, you should have an account in that branch to close the other branch account". I am very much sure that he did not tell this to me. Infact, he told me that I can transfer the account to HAL III stage. If I can transfer the account to HAL III stage then why do I want to close it.
I am extremely dissatisfied with the service given my Mr. Ramadas (Branch Manager Hombegowda Nagar, Bangalore) being in a such a responsible procedure. He thinks that he can dump any customer using his position. With the growing world of technology and advancement in banking and increasing competition in banking the response given by Mr. Ramadas is the worst I have ever seen.
Thanking you,
Haneef
0 comments