Dear sir/madam
i have purchased one cargo from Ansal Plaza, Ludhiana. As per cash memo, the same can be replaced within 7 days. However the store manager didn't allow that on the premise that the product was purchased in sale and he has no stock of that particular item. I even agreed to purchase some other garment for the similar value but he was very adamant and didn't listen.
I don't think he is working as per company policy. he lacks even basic courtesy to the customers.
please allow me to exchange the garment.
regards,
Mukesh Bansal
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