We have hired M/s Central cargo Movers and Packers for moving our house hold items from Bangalore to Hyderabad due to change in job.
These guys Mr. Sunil Sharma (9342676233) and Mr. Sanjay (9343976233) visited our house to inspect the material and gave a quote of Rs.13500 which they agreed and made it to Rs.13000. and they showed that they are an ISO9001:2000 & 14001 : 2004 Certified Company and shown some good packaging and truck images. Hence i accepted the quote for a Closed truck of 17" Feet and Dispatch to be made on 19th June by 10 AM and delivery at Hyderabad on 20th June before 1 Noon.
On 19th My Problems started as they had sent some four unexperienced guys for packaging of goods and they took 10 Hrs to pack the items which does not take more than 6 to 7 hrs as the items were not very costly and less quantity of items.
when complained to mr.sunil sharma he said they pack well and hence not to worry. and later at 3PM they sent a open truck instead of closed container truck and when again i complained to sharma and he assured us about proper delivery. as we had no other choice but to transfer the materialhe said its a better truck and delivery will be done without any worry and so other problems like less number of packaging material brought and they packed some material in open condition.
since we had to transfer the material on sunday (20th June) itself and had no choice we accepted the materail transfer under pressure due to time constraint.
Later after loading the material into the truck they started demanding the full payment of money which was not the terms as our terms were to pay the money on delivery. Again they Black mailed me that unless i pay them full amount they will not transfer the material. and they treatened that in case i cancelled the aggrement with them i have to pay them 10, 000 Rupees. I felt cheated and since we had no choice as the material had to be unloaded in hyderabad on sunday. i accepted.
They made me write all the product details in a pience of paper as they had no good handwriting and hence was forcewd to right fast as the time was getting late as it was already 9 pm.
Now its 4 PM on Sunday and the material has not yet reached hyderabad even after their commitment to delivery before 1pm.
We tried reaching sharma and their manager sanjay more them 30 times and they dont pick up any calls. and we are very sure that they will not be delivered as commited.
Hence Being blackmailed and cheated with such a service provider who has been given the ISO certifications we feel how such service providers as being certified as ISO standards and we feel that ISO Certification are being Bought.
we expect them to deliver the material ASAP and give us the Full Refund. these guys are Cheats and they are only Eligible for 420 certification only.
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