Regarding the Consumer Number: 41009206001 I lodged a complain 2 weeks ago (appx) at the CESC . I wrote the complain as:
“Meter box jutted out from the wall.
Meter condition is horrible (about to break).
Please come & repair this.
Thank you.”
For this complain I got a Docket Number: LT/41/19046
As I was not getting any response from CESC so I lodge the same complain again on 29/06.
I wrote the complain as:
“With reference to the above mentioned complaint number I beg to inform you that no such action has been taken till date from your side.
Meter box & meter condition are horrible. These are about to break. If there is any mishap at my home then no is responsible except CESE.
Thanking you.
Expecting your early reply.”
For this complain I got another Docket Number: LT/412.
On 30/06 they called me over phone & assured me that they solve the problem on that day. But again no CESC mechanic came at home.
In these circumstances I can’t call any local mechanic. I have to depend upon CESC Ltd.
At this situation please assist me what do I do?
The necessary formalities may please be made at your end & oblige.
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