This has reference to the E-ticket bearing PNR No : 452-0123246 booked in the name of Mr. N.V.Chalapathy (Age 50) trough Internet banking (online) transaction ID no. 0117944229 on IRCTC Website on 31.05.2009 for journey on 6th June from Madurai Junction to Chennai Egmore in second Class of Train no. 2636 VAIGAI EXP.
Pursuant to above booking was in waiting list. Till June 6th. However TTR (ROY VARGHES) said that if I purchased the ticket at counter on June 6th it will be conformed. How it will be conformed? But my ticket was not yet conformed why??? Due to inadvertent mistake, of IRCTC Why Should I Punished?? Accordingly, TC (ROY VARGHES) has collected Rs.400/- vide receipt no. AA 538383 dated 6th June (the Receipt) from Mr. N.V.Chalapathy.
So it shows that you are trying to cheat public like this. Why should you bring this option to buy in online? (He Consider Me as without ticket) It burden on the passengers (even though having paid extra amount to Indian railway by way of service charges) and causing unnecessary and avoidable difficulties to the genuine passenger.
You came here for public service .its your wish to put your own Rules ah??
However, from the above incidence I have following contentions.
1. TC has denied the fact that the passenger was traveling without ticket, as he has accepted the above mentioned E-ticket shown to him by the passenger Mr. N.V.Chalapathy. Carrying E-ticket is mentioned. Accordingly, it is baseless to say that Mr. N.V.Chalpathy was traveling without ticket. E-ticket mechanism provided by the Indian Railway is discriminatory. Though additional service charges are paid for E-ticket, vis&-agrave;-vis the passengers traveling in the same class and in the same train but having ticket other than E-tickets. It is violation of the constitutional rights of citizen of India, of being treated equally with the other passengers traveling in the same class and in the same Train.
2. It burden on the passengers (even though having paid extra amount to Indian railway by way of service charges) and causing unnecessary and avoidable difficulties to the genuine passenger
3. In all equalities, Hence I request you to refund my Penalty amount of Rs.400/- (Rs.150 250) extra charged in the receipt)
4. As the railway authority cannot charge twice the same person for the same journey having same time, same length of travel in the same class of the same train. Is it not against the principal of unjust enrichment, public policy, public interest?
5. In case, you think otherwise then I will be left with no other options but to take recourse to the appropriate judicial authority for recovering the above said amount plus compensation to which Mr. N.V.Chalapathy is legally entitled to.
Thanking you
Mr. N.V.Chalapathy
[email protected].
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