Cholamandalam DBS Finance Limited
Excess Payment of Two Wheeler Loan A/c No. X2WHDTW00000368205

I have taken a loan from Cholamandalam Bank for Two Wheeler Loan A/c No. X2WHDTW00000368205 against ECS of Rs.2074/- from my above SB Account.

I have received a call from Cholamandalam bank that the server of the bank is not working properly, hence the installment of above loan is to be paid by cash. On 30.03.2009 I have paid the amount by cash vide receipt No. 1107666 and collection agent Mr. Vikram also confirmed the technical problem of the server of Cholamandalam Bank.

The above EMI was already cleared on 21.03.2009 through ECS from my Bank Account. (Copy of Bank Statement Attached).

After that I have submitted the documents with Cholamandalam bank for refund of excess payment.

On 23.04.2009 I have received a DD of Rs.1538/- bearing No. 139978 after deduction of cheque bouncing charges of Rs.536/-. After discussion I have came to know that the reason was in-sufficient funds, but as per my bank statement the funds were sufficient to clear the EMI.

I have also submitted a letter to my banker i.e. Vijay BAnk, NIT, Faridabad but that told me that ECS cannot be stoped because it is coming directly through RBI.

Continuousely I am giving call to Cholamandalam bank people and not getting any response brom them

Kindly help me to refund the amount deducted by Cholamandalam bank.