Hi, I'd lost my wallet containing Citibank credt card on June'08& by the time the loss could be reported & the card to be blocked, the fraudster did fraud usage of Rs.28, 000/-.Citibank is not ready to help in any case stating For any transation done before card is blocked the Liabiiliity lies on Cardholder. When asked to compare the slip signed by fraudster n my previus signed-authorised slips, no comments from them. When I had collected the purchse splis from the vendors, the sign's are totally different. My Question is what is the role of vendor/merchant has while doina a tranx? Arent they supposed to check sign on card and compare the same in actuals? they are making 100 calls of collection daily but are not ready to suppourt. Kindly advise
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