Fake amount charged bu citi bank due to fake transactions
dear sir/ m/m
my name is sanjay agarwal
i was earlier holding a citi bank credit card no 5546 1991 6107 2012
as on 02nd may i had an outstanding on total -- 20247 /=
unfortunately there has been two time fake trasanction/misuse on 15th may for rs. 22797 x2 = 45594/-
i recd a call from citi bank mumbai office reagarding this transaction, and thereafter my card were blocked due to this misuse.
after this, citi bank investigating officer visited my office and i give my confirmation of misuse of rs. 45594/= as the misuse shows some out of country transactions where as i was in india.
after receipt of further outstanding of 65 thousands, i started follow up with citi bank and later after following uo with citi bank only 22797/ were waived off.
i have paid 7500 /= on dtd.14/08/07 and 12500 /= on dtd. 19.11.08 /= which were my actual outstanding befor misuse of card.
since then i m receiving outstanding everymonth for this 22797 along with interst and penalty which is not applicable.
i am also receiving calls everyday for the payment.
i have requested citi bank coustmer care for removing this outstanding as i have no pending amount in my favour.
but i have not received any favourable response.
please do me your favour and arrange to solve this issue as i m getting calls from citi bank recovery agents everyday and i have been scared of anu unfortunate happening with me.
please help.
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