Citibank Cash Back Card
Transaction made without my consent

Hi,

I was issued a citibank cash card in which is never used.

At the time of filling the form they took my residencial phone number. And without any written information or anything Citibank started paying my phone bills. For this i made them request not to do the same and payed all the dues. But to my shock I came to know that they have made more transactions from my card without my consent. Citibank bought a medical policy also from my name n charging me 15000 for the same. I requested them a lot many times to revert back the charges and close the account. Its been two years now, I have talked to hundreds of their representative explained my case hundred times .. but every one shouted at me. And behaved inhumanly.

Also without settling the case or talking to me my name is given in CIBIL and because of this I am not able to apply for new credit cards.

Please help me and let me know how can i procedd further.

Thanks

Surinder Kau