Citi Bank Credit Card
Even after paying up the amount still geting statment to pay

Hi,

I had taken a loan amounting to Rs 40, 000/- and Rs 15000/- 2 yrs back and i had allready sent out the cheq amounting to the same 2 yrs back and stating clearly that the cheq is against the loan number so and so. Insted of closing the loan they have put this amount to excess payment and have been deducting the emi from this amount. now i get a statment stating that i need to pay the 2000 rs which is the emi for the loan which is taken. When i called up they told that i had to pay up 19000Rs. which is outstanding.

Please let me know how should i go about this.

Regards,

Mohan