Inconsumercomplaints.com » Miscellaneous » Review / complaint: Citibank Credit Card - Violation of my closure request/ MISUSE OF CREDIT CARD | News #171898

Citibank Credit Card
Violation of my closure request/ MISUSE OF CREDIT CARD

I requested bank to close my credit card in 2006 (October) after I made the full payment over the phone. They agreed that I have a zero balance and can go ahead and take a closure request. Due to some personal problems I couln't follow up them on the closure request.

After 1 year bank people came to my home and told me that you have 60k outstanding on your credit card. I was shocked to hear that and just refused to make the payment. I was in UK that time; and they used to come home every week and used to harrass my family.

The due amount is now 1.16 lakh and I don't know how to settle this issue. I search all the location of the outlets from where these purchasing happened and found all of them are from Noida. I dont live in NOIDA. I got married in 2006 and moved to Bangalore.

How cum I go to NOIDA and make these transactions? There is some big fraud and misusage of my card. I even remembering tearing my card after I placed the request to close the card.

I am actually not able to understand, how cum these transaction happened in NOIDA from my card.

Please help me in settling down this case. I am really worried and want log case against BANK for not taking my request to close the card on time.

Kindly help.

Regards,

Ritu A

9663377872


Company: Citibank Credit Card

Country: India

Category: Miscellaneous

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