CITI BANK LAUNCHED A CAMPAIGN IN NOV - FLY FOR FREE OFFER - SPEND RS.30, 000/- BY CREDIT CARD AND GET FREE RETURN AIR TICKET FOR SELECTED DESTINATIONS IN INDIA. I GOT A CONFIRMATION LETTER AND VOUCHER TO FILL IN MY DESTINATION AND DESIRED TRAVEL DATE, CONFIRMATION WAS GIVEN AND ON LAST MINUTE TICKETS WERE NOT PROVIDED, THEN AFTER ABT 3 MONTHS SAME THING HAPPENED CITI BANK EVEN WROTE EMAIL STATING FAILURE TO PROVIDE RETURN AIR TICKET, THE THE CHENNAI CALL CENTER GAVE AN OPTION OF WAIVER OF RS.10, 000/- FOR FAILURE TO PROVIDE AIR TICKETS, AFTER I HV SPEND RS.7000/- THEY DEMANDED THE PAYMENT STATING THAT RS.10, 000/-WAS NEVER OFFERED, AFTER THIS I CALLED UP SEVERAL TIMES EVEN TO THEIR CHENNAI OFFICE BUT TILL DATE ITS ON THE DEAF EARS... I HAVE ALL COPIES OF ADVERTIZMENTS, MY AIR TRAVEL VOUCHER, EMAILS OF CITIBANK ETC .. WHAT CAN BE DONE.
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