It has been almost 2 and half working day in the Citibank since my request of wire transfer has been received by them. I am very disappointed that till now I didn't hear a word from them, given the fact that I have contacted Mr. Prateek (employee of Citibank, Hyderabad, India) personally 2-3 times on phone. I have to say that I am not feeling satisfied with the Citibank services and due to the lazy communication between client and service provider.
Above all, I have suffered enough due to carelessness of Citibank employees and those instances I have already communicated to them verbally (for e.g. they have provided a wrong information to me that I can do the money transfer from Paris Citibank retail branch without any problem but when I came to Paris I got to know that there exists no Citibank retail branch in Paris and then they were asking me to go to London to do the money transfer, what a joke!).
As I have already informed them that I am require my money urgently, such ill-handling of my case is extremely inappropriate, this is what I think. However, they might have their own constraint while processing my request but at least I expect a mail from them mentioning when the money can be transfer, about processing time and their own constraints. In fact I have tried reaching to Ms. Jayamangala (another employee of Citibank, Hyderabad, India) on 40005830/31 several times but nobody picked up the phone; which made me call to Mr. Prateek on his Mobile Number. Sorry to say but I do not see any fruitful outcome of all this.
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