Below is the content which i sent to "Club Mahindra" for cancellation of my membership, please follow,
Hi,
I would like to cancel my membership immediately. My Member id : 1416479 / Membership No : 147593 .My 1st payment was made on 28th of Nov for the amout of Rs. 38851 / -, which i want to be refunded as soon as possible. Also i suppose my mode of payment was auto debit from my Credit Card, which needs to be stopped immediately.
Hope i dont have to follow up about this issue again. Please do the needfull immediately.
In reply of this "Club Mahindra" asked for the reasons, why i want to cancel my membership, inreply to that i replied another mail, as follows,
Hi,
I was actually not satisfied with the kind if service provided to me. First and foremost thing my consultant from club mahindra Mr. Miraz Hussain, misguided us in many ways. Reasons as follows:
1) We were informed that we will get Rs.4000/- food voucher, later we came to know it was Rs.3000/-
2) We informed our consultant at the time of taking membership that we are going a family of 8 adults, for which he confirmed that he will arrange 1 studio and 1 BR for us, later we discovered only 1 studio will be given to us for our holiday.
3) While taking the membership, he informed us that our 1st installment will only start after we return from our holidays, which we planned for february so that we get to experience club mahindra services and then take our decision as to continue with the membership or not, however when we
contacted cutomer service, it was informed to me that our 1st installment date is 7th of Jan.
4) He has taken my credit card impression telling me that as i made my payment through credit card so this is for verification purpose, however later we got the information from customer care that it was for the purpose of Auto Debit from my Credit Card.
5) Last but not the least, when we tried to call up my consultant Mr. Miraz Hussain for clarification, he starts avoiding us, which i believe is a kind of cheating and misleading.
I hope this will give a clear picture why i dont want any association with Club Mahindra, and i believe there is no scope for any furher discussion as the trust is already gone. So please do the needfull in cancelling my membership and refund of payment as soon as possible, as i believe as per your concellation policy, member is suppose to cancel the membership within 10 days from the date of joining, which i did on December 02.
After this lot of several mails were exchanged regarding the delay of refund of my money, however i am yet to receive my money from the company. I also sent a legal notice asking for the immediate refund of my money by registered post, which got declined from the company of kolkata branch.
I am seeking help of consumer forum now as i believe that Club Mahindra have no intesion to refund my money.
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