Inconsumercomplaints.com » Miscellaneous » Review / complaint: Cognizant - Passport status and delay | News #177399

Cognizant
Passport status and delay

HI, I have sent couple of emails to Passport office and Public Info Officers in RPO but i didnt get any response. I have been to RPO chennai several times but i didnt get the right information. please look the below email which i sent to RPO and Officials (You will find the concern in mail)

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From: Sidd (Cognizant)

Sent: Wednesday, May 28 1:26 PM

To: '[email protected]'

Cc: '[email protected]'; '[email protected]'; '[email protected]'

Subject: Passport Complaint: RTI

Importance: High

Hi Mr. Kajla,

I am Sreedhar Gurram, from Chennai. I have applied my new passport in Chennai RPO on 8th January’08 (Reference Number: MAS A001550 08). Chennai is my current place where I am working now and my permanent address is in Hyderabad. My passport Police verification at Chennai is done, but in Hyderabad not yet completed. I tried to know the status from Chennai office, they conveyed that file has sent to Hyderabad office on Feb 28th. I also approached to Hyderabad office, but they said your file not there in Hyderabad RPO (As on April last week).

On May 19th I have been to Chennai RPO office they are not even responding to my query (Simply saying approach Hyderabad RPO). On the same day to know this status I was on queue in enquiry counter from 9AM to 12.30PM (counter closed at 12.30PM Sharp). {I believe you should provide enough facilities like, at least three enquiry counters and etc…}

My issue was what is the status of my application, its been four months but still I am not getting the right information. Please let me know whom should I contact and where I will get the right information on application.

Details FYI:

Date of Birth: 15-10-1980

Application Ref. No: MAS A001550 08

Email id: [email protected]

Date of Application: 8th January’08

Thank you,

Regards,

Sreedhar

Sreedhar Gurram

Business Associate – Asia Pacific Sales| Cognizant Technology Solutions | Direct: 91 44 4263 1145 | Mobile: 91 98848 08544 | www.cognizant.com


Company: Cognizant

Country: India

Category: Miscellaneous

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