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Collection agent sent though accnt closed

Dear Sir,

I am Pranesh Mathur. I had a Airtel connection (9950957546) which closed and paid the balance as advised by the Collection Manager Anirudh Rathore who is posted in Udaipur.

I made a payment of Rs 1000/- by cheque and was assured that the account is closed two months ago.

After that just two days back a collection guy came to my brother's place asking for money for the same connection though it was already closed as told by your collection Manager.

When i called him... he again confirmed that account is closed and did give assurance and said that he would also send a mail on my personal ID saying that account is closed.

I have still not recvd any such mail from him though called him up and spoke regarding this.

Would request to take care of it immediately by sending a confirmation that the account is closed or else i wont give it a second thought and would right a mail directly to MD of Airtel.