Sir,
I know this mail wont be of any importance to you, i can guess it from the way your franchisie owners are responding. But even then with a hope of some positive outcome i am writing u this mail. My courier no. Z00142136 (i have byhearted this no.thanks to your people) has been sent from delhi on 19th of sep 09, it reached to my city Korba on 23rd or 24th but has not been deliver till now. I have contacted the person operating in delhi, bilaspur and korba but all waste as customer delight is not there aim. finally i came to know that the delivery boy has taken the courier from the korba office and god knows what he is doing with it, still has not delivered it to me.
it may be a small issue for you but i will keep it in my mind that not to deal with DTDC in my entire life and will suggest the same.
kindly have some check system to ensure timely delivery.
Regards
Uma Charan
Ass Manger
BALCO
Korba-Chattisgarh
0 comments