Dear responsible officer,
I am trying to get in touch of your customer care phone banking officer through credit card menu for almost 2 hours but failed. Then i opted for the loan menu. Thanks to your prompt service for loan menu, i could talk the concern person who helped to connect me to the credit card division customer care executive. However the executive did not take my request for closing the credit card account, saying that the service was not available due to some technical difficulty and asked to call again after 2 hours, provided by then the service is restored. I am sure; i will have to struggle to again contact your credit card division C.C. executive.
Kindly close my credit card (#4477466326668000) account and inform me on my E- mail ID.
I have paid all my dues. In fact some extra amount, which I can forfeit for closing the account.
I hope ICICI Bank acts sensibly and prevent the harassment of its helpless customers. Also your Customer care call centers needs redressel for providing, I am not saying very prompt but at least little responsible customer service.
Thanks,
Regards,
S.K. Sonone
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