The bank gave an offer of cash back on the purchased amount within 31st JAN`09. if the purchased amount is more than Rs.3000 and less than Rs.4000 then cash back was 2%.If it is more than Rs.4000 and less than Rs.5000 then cash back was 3% and if it is more than Rs.5000 then cash back was 4% subject to maximum cash back Rs.1000.
My purchased amount was Rs.6300 on 24th JAN`09 and i have confirmed on that day in the customer about the above cash back offer. They confirmed me about the offer and told me that the cash back amount will be exhibit in the next statemaet on 21st FEB`09 and the due date was 11th MARCH`09.
In the 1st weak of March`09 I talked to the customer care and they told to pay the whole amount and the cash back amount will be exhibit in the statement of 21st March`09.I paid Rs.6300 within due date.
Today I got my latest statement in which no cash back amount is shown and mentioned.
I do not know why the bank cheating and misguiding the customer. There are so many offers on the statement. I take these as cheater`s offer. I am proceeding to discontinue my credit card. Because I do not associated with a cheating organisation.
0 comments